Shipping Policy

**Processing Time

- Orders are processed within 2-3 business days. During peak times such as holidays or sales events, processing may take an additional 3-7 days.

**Shipping Rates and Delivery**
- Shipping rates are calculated at checkout based on your location and the weight of your order.
- Standard shipping typically takes 3-5 business days within the continental United States.
- Expedited shipping options are available at an additional cost.

**International Shipping**
- We offer international shipping to select countries. Shipping rates and delivery times vary based on destination.
- Please note that international customers are responsible for any customs fees, duties, or taxes that may apply.

**Hand-Cut Ribbon**
- Please note that our ribbons are hand-cut to ensure the highest quality and attention to detail. While we strive for precision, slight variations in length may occur. Rest assured, we will be as accurate as possible.

**Order Tracking**
- Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package via the carrier’s website.

**Lost or Damaged Packages**
- Marbe’s Supplies is not responsible for packages lost or damaged during transit. If your package is lost or damaged, please contact the shipping carrier directly with your tracking number for assistance.

**Returns and Exchanges**
- Due to the nature of our products, we do not accept returns or exchanges unless the item is defective or incorrect. If you receive a defective or incorrect item, please contact us within 7 days of receiving your order.

**Contact Us*
- If you have any questions or concerns about your order, please contact us at marbessupplies@gmail.com . We are here to help!

Thank you for shopping with Marbe’s Supplies. We appreciate your business and strive to provide you with the best products and service.